Privacy Policy

Privacy Policy

We are committed to protecting the privacy of customers, Pujaris/Pandits, Vendors and ensuring the security of personal information. This privacy policy outlines how we collect, use, disclose, and safeguard the information when someone uses our services.

Governing Law & Jurisdiction

Resolution of all civil/criminal disputes and infringement will be governed by and construed in accordance with the laws of the State of Assam and the person/persons involved submit to the non-exclusive jurisdiction at the district headquarter of Kamrup Metro in the state of Assam.

Information We Collect

Personal Information

When you book a puja or ritual through our platform, we may collect personal details such as your name, contact information (E-Mail ID, phone number, Address) and payment information.

Transactional Information

We may collect information related to your transactions with us, including details about the puja or ritual booked, payment history, and any communication regarding your bookings.

Technical Information

We automatically collect certain technical information when you visit our website or use our mobile application, including your IP address, browser type, device type, and operating system.

How We Use Your Information

To Provide Services

We use your personal information to facilitate and fulfil your bookings for pujas and rituals. This includes communicating with you, arranging for Pujaris/Pandits, Vendors, delivering Puja Samagri (ingredient), and ensuring the smooth execution of the ceremony.

Customer Support

We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

Improving Our Services

Your feedback and information help us improve our services, enhance user experience, and develop new features.

Sharing of Information

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business to serve you. These parties are obligated to maintain the confidentiality and security of your information.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update and correct your personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy or our practices, please contact us at namaskaar@bookmypuja.in.